Orders are typically processed within 1–2 business days after payment confirmation. Once shipped, delivery generally takes 3–7 business days within the United States.

During holidays, promotional events, or periods of high order volume, processing and delivery times may be slightly extended. We appreciate your patience and understanding.

Every order is carefully inspected, securely packaged, and shipped with tracking information so you can follow your delivery from dispatch to arrival.

We offer a 14-day return policy for eligible products. If you are not completely satisfied with your purchase, you may request a return within 14 days of delivery.

Returned items must be unused, in their original condition, and include all original packaging and accessories. Please contact our customer support team before returning any product to receive return authorization.

For complete details regarding eligibility, refunds, exchanges, and warranty information, please refer to our Return & Refund Policy or contact us at support@massagechairsshop.com.